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Returns & Exchange Policy

Governs how we handle return and exchange requests
Last updated: 
August 12, 2021
 | 
6min read
Contact Us with any questions

Ownership:
Hawaii Local Woods and its stakeholders (“We”, “Our”, “Us”, “Hawaii Local Woods”) own the Website accessed through https://hawaiilocalwoods.com. The use of our Trademarks, Copyrights, or Intellectual Property is prohibited without Our consent.

Agreement:
By using this Website and/or ordering our products/services you affirm that you are able to and agree to our Shipping Policy, Returns & Exchange Policy, Privacy Policy, and Terms & Conditions Policy (Policies) found at https://hawaiilocalwoods.com/faq.

Modifications to Site:
We reserve the right to change this Website, our products/services, and any of our Policies at any time without notice.

Requests:
Please request a return or exchange at https://hawaiilocalwoods.com/contact or by emailing hawaiilocalwoods@gmail.com.

Acceptance:
Except as expressly stated, all orders/purchases are final and we have no obligation to accept a return, exchange, or other similar request. All requests are to be handled on a case by case basis determined by Us.

Transport:
The packaging, transport, handling, and all other similar costs associated with a return or exchange are not the responsibility of Us. Please keep the original packaging if you wish to request a return or exchange for your product to minimize the chance of damage during transport; if not kept, you are responsible for packaging costs.

Damage:
Any liability, damages, or costs associated with transport back to Us will be deducted from the refund amount or the exchangeable product value. We will evaluate the price of the returned product and withhold any lost value from the original price sold at.

Questions:
Questions regarding Our Terms & Conditions, Privacy Policy, Transport Policy, Returns & Exchange Policy can be directed to Us by emailing: hawaiilocalwoods@gmail.com.